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Terms and Conditions That Govern Your taya360 Account

These Terms and Conditions set out what you agree to when you open and use a taya360 account, including how deposits via GCash, Maya, and InstaPay are handled, what you can access, and the rules that protect both sides.

Account eligibility rulesGCash, Maya, InstaPay deposit termsWithdrawal and payout conditionsAccount suspension policyGoverning jurisdiction clause
taya360 Terms and Conditions That Govern Your taya360 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These Terms are the operating agreement between you and taya360. Understanding how we handle your account data, your payment details, and your access rights helps you use the platform with confidence. Each of the four points below reflects a specific obligation we hold under these Terms.

Data Handling

We collect only the account and payment data needed to verify your identity and process GCash, Maya, or InstaPay transactions. We do not sell your personal data to third parties.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Do not share your PIN or OTP with anyone; we will never ask for them outside the platform.

Retention and Closure

We retain account records for the period required by applicable law. You may request account closure at any time through live chat or email; pending balances are settled before closure is finalised.

Requesting Changes

To update your registered e-wallet number, correct account details, or raise a formal dispute under these Terms, contact support with your account ID and a brief description of the change needed.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these Terms and Conditions is unclear, or if you believe your account has been actioned incorrectly under them, reach out through any of the channels below. We aim to respond to policy-related queries as promptly as our queue allows, and we will confirm receipt of your message.

Live Chat Open live chat from your account dashboard for real-time help on account rules, payment disputes under these Terms, or suspension queries.
Email Support Send a written query to our support address for formal Terms-related concerns, account closure requests, or documentation of a dispute.
Help Centre Our Help Centre contains the current published version of these Terms, plus step-by-step account and payment guidance for GCash, Maya, and InstaPay users.

Common Questions About Our Terms and Conditions

These are the questions we see most often about how our Terms apply to accounts, payments, and access. Each answer reflects the current version of our policy as published on taya360.

These Terms apply to every person who creates or uses a taya360 account. Access is available only where local law permits, and you confirm eligibility at registration.

We may update the Terms at any time. Changes are published on this page. Continuing to use your account after a published update means you accept the revised Terms.

If your account is suspended pending a review, deposits are held until the investigation is complete. Cleared funds are returned to the originating GCash or Maya wallet once the review concludes.

Yes. Each person is permitted one account only. Multiple accounts held by the same person are a breach of these Terms and may result in closure of all associated accounts.

Contact support via live chat or email with your account ID and the details of your dispute. We will acknowledge receipt and follow the review process set out in these Terms.

The current Terms and Conditions are always published at taya360/terms-conditions/. We recommend checking this page if you are unsure whether a recent update applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.