Reference

What Governs Your Account on taya360

These terms set out the rules that apply to your account, your transactions through GCash, Maya, or InstaPay, and how we handle your data. Access to taya360 depends on local law and is available only where permitted for eligible accounts in the Philippines.

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LEGAL CONTACT PATHS

Reach Us About a Policy Question

If a clause in these terms is unclear or you need to raise a dispute, our support team handles legal and account queries. Bring your account reference number and the specific section you are asking about — it speeds up the process significantly. We handle data access requests and account-closure requests through the same channels.

ACCOUNT SECURITY PRACTICES

How We Protect and Manage Your Account Data

Your account data is tied to your verified identity and your registered e-wallet — GCash, Maya, or InstaPay — not stored loosely. We apply encryption to all account sessions and transaction records. Cookies on taya360 support session continuity and fraud detection; you can manage non-essential cookies through your browser settings at any time. Retention periods apply: transaction records are kept for the period required by applicable regulation, after which they are deleted or anonymised. If you want to know what we hold, request a data summary through email support.

Data Encryption

Every account session and payment transaction — whether via GCash, Maya, or InstaPay — runs under SSL encryption so your details are not exposed in transit.

Cookie Controls

We use cookies for session security and fraud detection. Non-essential cookies can be turned off in your browser without affecting your ability to log in or transact.

Data Retention Policy

Account and transaction records are held only for the period required under applicable rules. After that window closes, records are deleted or anonymised in line with our retention schedule.

Your Right to Access

You can request a copy of the personal data we hold on your account by contacting support by email. We aim to respond within the statutory period set by applicable law.

How Our Legal Terms Apply to Your Account

taya360 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Opening an account on taya360 means you agree to these terms. They cover who can hold an account, how transactions are processed, and what happens when a dispute arises. Eligibility is determined by local law — if you are in a region where online gaming is

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not permitted, these terms do not create any right to access the platform. One account per person applies strictly; duplicate accounts are subject to suspension and any associated transaction balances may be withheld pending review. All deposits and withdrawals processed through GCash, Maya, and InstaPay are
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logged against your verified account. Verification may include identity confirmation and e-wallet ownership checks before a withdrawal is released. We reserve the right to update these terms. When changes are made, the revised version is published here with the effective date, and continued use of your
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account after that date constitutes acceptance. If you have questions about a specific clause, reach our support team before continuing to use your account. These terms are written in English and the English version controls in any conflict.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Your Questions About These Terms Answered

These are the questions we see most often about account eligibility, data rights, and how our policies work in practice. If your question is not here, contact support with your account reference.

Eligibility depends on local law. An account is available where online gaming is permitted for the applicant's location and age under applicable Philippines regulations. Duplicate accounts are not permitted.

Your e-wallet details are logged against your verified account record for transaction integrity. They are not shared with third parties and are held only for the period required by applicable rules.

Yes. Send a data access request to our support email with your account ID. We respond within the timeframe set by applicable data protection law and provide a summary of what we hold.

Contact support through live chat or email with your account reference and the transaction ID. Our team routes formal disputes to the correct review queue, separate from general account help.

The revised terms are published on this page with the effective date clearly marked. Continued use of your account after that date means you accept the updated version. Check here before transacting if you are unsure.

Account-closure requests are handled through email support. After closure, we retain only what is required by applicable regulation, then delete or anonymise the rest per our retention schedule.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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What Governs Your Account on taya360

Reach Us About a Policy Question

How We Protect and Manage Your Account Data

Your Questions About These Terms Answered

01 Who is eligible to open and hold a taya360 account?

02 What happens to my GCash or Maya details after a transaction?

03 Can I request a copy of the data taya360 holds on me?

04 How do I raise a formal dispute about an account decision or transaction?

05 When terms are updated, how will I know?

06 Can I close my account and have my data deleted?

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